Enable different greetings for different times of the schedule답변함
Our team close once a week in the middle of the day for a team meeting. e have this set up in our Schedule to close, but we would like to be able to play a different closure recording during those meetings than our general opening hours recording.
It would be great to be able to set different recordings to play at certain times of a Phone Schedule rather than just one for in/outside of hours.
It would also allow for "Good morning" in a recording vs "Good evening" etc.
Thanks for the feedback, we have an API for IVR's that you can leverage to change them programatically. We also have a set of API's that can be used to manipulate various parts of the Talk Product that you might find useful.
If you are using an IVR, you could use a script to look at the current time of day, and change the greeting according to what you set in the script.
I have a 1 page document that I can share with you if you think it would be useful?
You would need Engineering resources to help on your side to implement this.
Yes please that would be great.
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