Accountkey Chat SDK V2
답변함Hi,
We are integrating ChatSDKV2 to our mobile apps iOS and Android. To initialize the sdk, we need to provide the accountkey and I found from where to get it (https://support.zendesk.com/hc/en-us/articles/4408825772698-How-do-I-find-my-Chat-Account-Key-) . But the question is why it has to be linked to an agent's profile? Why cant it to be on an account level? What happens if this agent leaves the organisation, this would deactivate the account and app will stop working.
What is the recommended approach here? Or Am I doing something incorrect.
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Hi Anoop! The account key is not agent-specific, it's just showing you the path to find the account key which happens to begin by clicking on your profile icon. You can confirm this by having other agents in your account check the account key and it will be the same.
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Thanks that clarifies it :)
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