Zendesk - How to detect if I Change (before submit) Requester Name in opnened Tickets.

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richestsoft dev

2022년 7월 25일에 게시됨

Hi everyone,

I have a server side app, which display customer info such as name, id, email etc based on currently opened ticket.
My next task is to update the Requester name in Zendesk App ( server side app ) if i made changes in Ticket Requester before submit.

is that possible?

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