Ticket Delete Event

답변함

Lucia Zarbano

2022년 08월 01일 07:32

Hi,

I would like to know if the event for deleting tickets is available for the zendesk client object, similar to the one for saving:

client.on ('ticket.save', function () {
  // handler
});

Thank you

1 댓글

Trapta Singh
- 2022년 08월 02일 07:06
Community Moderator
Hi Lucia Zarbano,

I believe the event is not available for now as deletion of a ticket is restricted to Admins and Agents with permission to delete tickets only.

However, with the above restrictions, you can always make a callback using Zendesk API to delete tickets.

Thanks

0

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