Redirect User to Bot
답변함After a user starts a chat in messaging, they are never again forwarded to the bot triggers even if the ticket is closed. How can we enable this behavior?
-
Hi Carlton! Because of the way that messaging works, tickets need to be in a closed status before those triggers would run again. Could you take a look at this article and let us know if you're still having the issues after following those steps?
댓글을 남기려면 로그인하세요.
1 댓글