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Makros in Zendesk Chat
답변함
2022년 8월 25일에 게시됨
Hello,
we want to have the Makros from Zendesk Support in Zendesk Chat. Is it called short cuts there? Oder is there another oppotunity, which i have not found until now?
Regards
Judith
0
1
최근 검색
최근 검색 없음
2022년 8월 25일에 게시됨
Hello,
we want to have the Makros from Zendesk Support in Zendesk Chat. Is it called short cuts there? Oder is there another oppotunity, which i have not found until now?
Regards
Judith
0
댓글 1개
Ramin Shokrizadeh
Hi Judith,
If you use agent workspace, you can use macros while on a chat (you can continue to use shortcuts as well). You can learn more about agent workspace below:
https://support.zendesk.com/hc/en-us/articles/4408821259930-About-the-Zendesk-Agent-Workspace
Thanks,
Ramin
0