I am trying to integrate Instagram as one of our channels on Zendesk, but I don't seem to have the choice to integrate Instagram under the channels tab.
The 'Messaging and Social' tab only includes: text, Facebook pages, and Twitter accounts. I can tell from other online sources that this is where Instagram is supposed to live on the channel section of Zendesk.
Do I have to upgrade my plan? Or what is the solution?
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