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Blocking Spam Tickets from Zendesk Feed
답변함
2022년 10월 03일에 게시됨
I have seen an uptick in our team's feed of Spam tickets. We have been handling them on a one-off basis. Is there a way we can prevent these from coming in?
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2022년 10월 03일에 게시됨
I have seen an uptick in our team's feed of Spam tickets. We have been handling them on a one-off basis. Is there a way we can prevent these from coming in?
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댓글 2개
Dave Dyson
Have you checked out these resources on combatting spam? Spam prevention resources
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Adam Fronteras
we blacklist gmail , yahoo etc email addresses from being able to log tickets,
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