I've been learning how to use ZAF and making some apps, but for some reason can't figure out if there are two specific features I currently require:
1) Does a merge hook exist? I need to do some checks when an agent tries to merge two, or more tickets. Something like:
Or it is not possible?
2) Is there a merge invocation in ZAF? Can't find it either.
If not, then what's the way to implement customized merging functionality via APP?
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