I need to fetch the number of views in Zendesk post and articles.

Akbar Ali

Is there any option in Zendeks API in which we can find the number of views in Zendesk posts and KB articles?

3 댓글

Jahn Bronilla
- 2022년 11월 14일 06:18
I think you can report on the Article views from Zendesk Explore mate.

Go to Explore>Reports>Guide>Knowledgebase

Metrics>Articles Views.

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Akbar Ali
- 2022년 11월 14일 06:30
Jahn Bronilla Is it possible to fetch the article or Post views via Zendesk API?

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Eric Nelson
- 2022년 11월 14일 13:37
Zendesk Developer Advocacy
Hey Akbar,

Unfortunately this data isn't available via API. As Jahn recommended, using explore is your best bet for this.

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