I need to fetch the number of views in Zendesk post and articles.

3 댓글

  • Jahn Bronilla

    I think you can report on the Article views from Zendesk Explore mate.

    Go to Explore>Reports>Guide>Knowledgebase

    Metrics>Articles Views.

    0
  • Akbar Ali

    Jahn Bronilla Is it possible to fetch the article or Post views via Zendesk API?

    0
  • Eric Nelson
    Zendesk Developer Advocacy
    Hey Akbar,

    Unfortunately this data isn't available via API. As Jahn recommended, using explore is your best bet for this. 
    0

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