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Zendesk End user ticket creation restriction



2022년 11월 17일에 게시됨

Hi,

I have a scenario for which am not able to find any approach. Zendesk end user should not be able to create ticket via help center if feedback not provided on last closed ticket. Is this possible by any development?


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Greg Katechis

Zendesk Developer Advocacy

Hi Shashank! I don't see any reason why it wouldn't be possible. Do you have any specific questions about this that we can help with?

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