Zendesk - Requester isn't getting Change properly
I am working on Zedesk server side App, I want to change Ticket Requester pragmatically.
I am trying following way of doing it.
zendeskClient.set({'ticket.requester': {email:data[0].email, name:data[0].name}});
It is updating email instead of name. On the requester field, there should be a requester Name, but currently it is showing email instead of name.
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Hi Ram Chander,
Syntax should be as follows:
zendeskClient.set('ticket.requester', { email: data[0].email, name: data[0].name });
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Ahmed Zaid
Already tried. but not working. -
Hi Ram Chander,
Upon testing I noticed that indeed you will see the email address at the requester field. Simply submit the ticket for the user to be saved and the name to persist.
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