최근 검색
최근 검색 없음
Do not show already closed Jira tasks in Zendesk integration
2023년 1월 06일에 게시됨
It would be very nice to have a feature for Jira integration in Zendesk to have an ability to exclude the tasks from the search that are already closed or solved.
0
3
댓글 3개
Pankaj Kukreti
Hi Tech support
On a high level, yes, it's possible, are you looking for a vendor who can help with it?
0
Tech support
Hello, in my opinion such a feature should be available by default
0
Marwan Al Jeburi
Hi Tech support,
It is fully understandable indeed to not want to see the closed/resolved issues/tickets however this is not possible by default.
A great alternative that provides much more flexibility and power to customise the integration to fit your requirements is a specialised solution call Exalate.
Have a look at Exalate and if you have any further question or need support please feel free to reach out.
0