How can I bulk import articles from csv or excel files into zendesk guide?

답변함

2023년 1월 10일에 게시됨

Is there anway to import articles in bulk to zendesk Guide? I have more than 2 thousand articles and I'd like to import those ones in bulk without having to create article by article.

댓글 6개

날짜

Jahn

Zendesk LuminaryCommunity Moderator

2023년 1월 10일

I also want to know if this is available to Zendesk guide as I recently transferred over a hundred articles to guide.

Arianne Batiles

Zendesk Customer Care

2023년 1월 11일

Hi Eduardo Cunha and Jahn,

While we don't have a native functionality for this, you can either avail the services from our paid professional services team and help you with your migration or use Help Desk Migration app found in our app marketplace.

There are also some app recommendations you can find In the comments section of this article, Please note; however, that for apps created outside Zendesk, we cannot control the quality of the code, nor support or troubleshoot it. For any performance issues, we suggest contacting the developer from the same location you downloaded the app.