Notifications when logged in to Gather are useless to me if I follow many topics/posts

2 댓글

  • Nicole Saunders
    Zendesk Community Manager

    Thanks Joel, once again, appreciate the detailed feedback. This is an experience I've been concerned about for awhile, but you're the first end-user to mention it. We definitely have some goals to improve these experiences and make notifications more relevant. I don't expect to be able to implement that for several months or possibly until the end of the year, but it is on our mind and we would love to hear additional user experiences. 

  • Joel Hellman

    Yeah. I think most feedback you get are from admins, altough I don't see why other community managers haven't reacted.

    Features used by end-users that don't impact admins have a tendency not to be reported, while end-users themselves often move on, since it's not something that is actively blocking them. 

    The end-result however, I suspect, is less engagement on the forum, when collaboration features like this only work in some scenarios. 


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