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Daniel Imbach TEST

2023년 1월 31일에 게시됨

Hi all,

As a "Light Agent" I don't have permission to change ticket properties. What can I do to see or to expand the complete list of CC's as "+ 4 more" is disabled?

Thank you very much for your support.

Daniel

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    Karen Beltran

    Zendesk Customer Care

    Hi Daniel Imbach TEST, 

    This is an expected behavior. What you can do is check on the Ticket Events to see the list of cc users. 

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    Daniel Imbach TEST

    Thank you Karen Beltran

    It seems to be the only way...

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