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How to integrate Helpdesk with Java App

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William J

2023년 3월 21일에 게시됨

Hello, 

My team is looking for helpdesk software in which users can seamlessly access from our current site.  Since users are already logged in does Zendesk support Oauth?  If so how is that login information housed?  Can we integrate Zendesk with our current app without needing to pass login information?  

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      Erica Girges

      Hi Wiliam! 
       
      That is definitely something we support. We actually have a walkthrough on getting started with OAuth for use with Zendesk and third party apps. You can view that here.
       
      If you're looking specifically for Java, there is a Java api client for Zendesk. We don't officially support it since it is maintained by a third party however, it is popularly used by users.
       
      Hope this helps!

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