11 댓글

  • Pulkit Pandey
    Community Moderator
    Zendesk Luminary

    HiJake Mahon

    Please, add the below code at the bottom of your script.js file 

    var anchors = document.querySelector(".collapsible-nav-list li:first-child a").text;
    var newstring = anchors.replace("requests","Case");
    document.querySelector(".collapsible-nav-list li:first-child a").innerHTML = newstring;

    var anchorsCC = document.querySelector(".collapsible-nav-list li:nth-child(2) a").text;
    var newstringCC = anchorsCC.replace("Requests","Case");
    document.querySelector(".collapsible-nav-list li:nth-child(2) a").innerHTML = newstringCC;

    var PlaceHolder = document.querySelector(".requests-search");
    PlaceHolder.setAttribute('placeholder', 'Search Case');

    Let me know if it solves your issue 

    Thank You 

    Pulkit

    Team Diziana

    0
  • Milo Mayyalou

    Hi Pulkit, I work with Jake and the script updated the "My Requests" page tabs but not the title of the page, also it appears that the changes were not reflected on the "Submit a New Request" page.

     

    0
  • Pulkit Pandey
    Community Moderator
    Zendesk Luminary

    Hi Milo Mayyalou

    Now here is a trick, you need to add the script on their respective template so that it will not throw an error on the remaining templates when they don't find the target elements.

    1. Go to requests_page.hbs file on your theme and at the bottom of that page please add the below code 

    <script>

    var anchors = document.querySelector(".collapsible-nav-list li:first-child a").text;
    var newstring = anchors.replace("requests","Case");
    document.querySelector(".collapsible-nav-list li:first-child a").innerHTML = newstring;

    var anchorsCC = document.querySelector(".collapsible-nav-list li:nth-child(2) a").text;
    var newstringCC = anchorsCC.replace("Requests","Case");
    document.querySelector(".collapsible-nav-list li:nth-child(2) a").innerHTML = newstringCC;

    var PlaceHolder = document.querySelector(".requests-search");
    PlaceHolder.setAttribute('placeholder', 'Search Case');

    var reqHeading = document.querySelector(".my-activities-header h1").innerHTML;
    var reqNewstring = reqHeading.replace("requests","Case");
    document.querySelector(".my-activities-header h1").innerHTML = newstring;

    </script>

    2. Go to the new_request_page.hbs template of your theme and then to the bottom of your template, please add the below code 

    <script>
      
      var breadCrumbs = document.querySelector(".breadcrumbs li:nth-child(2)").innerHTML;
      var breadCrumbsString = breadCrumbs.replace("request","case");
      document.querySelector(".breadcrumbs li:nth-child(2)").innerHTML = breadCrumbsString;

      var ReqMainHeading = document.querySelector(".container h1").innerHTML;
      var ReqMainHeadingString = breadCrumbs.replace("request","case");
      document.querySelector(".container h1").innerHTML = breadCrumbsString;

    </script>

    Let me know if it solves your issue

    Thank You 

    Pulkit

    Team Diziana

    0
  • Milo Mayyalou

    Thank you Pulkit! This resolved the issue and updated both pages. Your quick response is appreciated!

    Would it be possible to modify the highlighted text for consistency in using "cases" rather than "requests"?





    0
  • Pulkit Pandey
    Community Moderator
    Zendesk Luminary

    Hi Milo Mayyalou

     

    Please add the below code under the same script tag on there respective pages provided earlier

    1. Go to requests_page.hbs file on your theme and at the bottom of that page please add the below code 

    var noreqHeading = document.querySelector(".no-activities").innerHTML;
    var noreqHeadingNewstring = noreqHeading.replace("requests","Case");
    document.querySelector(".no-activities").innerHTML = noreqHeadingNewstring;

    2. Go to the new_request_page.hbs template of your theme and then to the bottom of your template, please add the below code 

     

    var Reqdescription = document.querySelector("#request_description_hint").innerHTML;
    console.log(ReqMainHeading);
    var ReqdescriptionString = Reqdescription.replace("request","case");
    document.querySelector("#request_description_hint").innerHTML = ReqdescriptionString;  
      

     

    Please let me know if it solves your issue

    Thank You

    Pulkit

    Team Diziana

    1
  • Milo Mayyalou

    Hi Pulkit,

    This worked! Thank you so much for all your help!

    1
  • Jake Mahon

    Hi Pulkit Pandey we actually have one more issue 😅

    How can we change "Organization requests" to "Organization cases"?

    Thanks in advance for any help you can offer 😃

    0
  • Pulkit Pandey
    Community Moderator
    Zendesk Luminary

    Hi Jake Mahon

    Please add the below code at the bottom of  requests_page.hbs 

    var organization = document.querySelector(".collapsible-nav-list li:nth-child(3) a").text;
    var Neworganization = organisation.replace("Organization","Case");
    document.querySelector(".collapsible-nav-list li:nth-child(3) a").innerHTML = Neworganization;

    Let me know if it solves your issue 

     

    Thank You 

    Pulkit

    Team Diziana

    0
  • Jake Mahon

    Hi Pulkit Pandey

    I pasted that code below the other code you've offered us at the bottom of requests_page.hbs, but I still see "Organization requests" in our help center. Any idea what I'm doing wrong?

    By the way, we've changed "cases" to "tickets".

    0
  • Pulkit Pandey
    Community Moderator
    Zendesk Luminary

    Hi Jake Mahon

    Please, add the below code in place of the previous one on the requests_page.hbs.

    var organization = document.querySelector(".collapsible-nav-list li:nth-child(3) a").text;
    var Neworganization = organization.replace("requests","tickets");
    document.querySelector(".collapsible-nav-list li:nth-child(3) a").innerHTML = Neworganization;

    Let me know if it solves your issue 

    Thank You 

    Pulkit

    Team Diziana

    0
  • Milo Mayyalou

    Hi Pulkit,

    The code worked. Thank you so much for all your help!

    0

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