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can't add multiple users to ticket via paste



2023년 4월 13일에 게시됨

unknown what separator to use; semicolon, comma, blank do not work


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Hello James, 

I will create a ticket for you so we can investigate this further within your account. 

You will receive a separate email for this shortly. 

1


My UI looks like this:

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Hello James, 

Using a comma should work when adding multiple users as CC/follower on a ticket.

I would suggest clearing your browser's cache or using a different browser and try it again.

-1


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