How to stay in app when clicking the configuration link in the article?

Jessie Liu

2023년 05월 10일 02:29
편집된 시간

Hi Zendesk Developer Support team,

We have met some troubles that we configured a link(https://XXX.app.link) inside a article, clicking it will direct to open Safari in ios. How do I keep the link from jumping outside our app? We want to stay in app and navigate to our page.

Thanks.

SDKs: ZendeskSupportSDK 5.0.3

ZendeskChatSDK 2.5.1


open in Safari

2 댓글

Greg Katechis
- 2023년 05월 10일 16:28
Zendesk Developer Advocacy
Hi Jessie! We do not support deeplinking to third-party resources from our SDK, so there is no way to prevent this behavior from occurring.

0
Jessie Liu
- 2023년 05월 11일 03:39
Hi Greg! Thank you for your reply. If there will be an update plan for this issue?

0

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