Webhooks from Zendesk are not valid json



2023년 5월 18일에 게시됨

We're unable to parse some webhooks from zendesk (for `conditional_ticket_events` events only) as the request body does not match its type. I believe it is supposed to be JSON but is incorrectly formatted. I do not even know the request body to try to debug since the parsing fails.

Has anyone else faced this issue or found resolution?


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That's quite odd. What is that webhook linked to?

Have you checked these documentation pages? https://developer.zendesk.com/documentation/webhooks/anatomy-of-a-webhook-request/

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