Bit of an odd use case here. We create alias accounts for our clients to allow us access to various ecommerce sites.
As an example : email@example.com. We will get generic support emails that flow into our Zendesk linked to that email - however when we are setting up accounts we face an issue where the OTP will go directly to the alias email base ) firstname.lastname@example.org and not into Zendesk.
Anyone else had this sort of issue in the past? It's driving me crazy as we need to request the codes from a senior team member.
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