Hide Help Center behind our user login.
답변함We need to put our customer-facing help center behind a login. I want our users to be able to log into their account with us (Shelterluv, not Zendesk) and then be able to access the help center. So basically, if the user is already logged into their Shelterluv account, they can access the help center without issue. If not, when the navigate to the help center, they are brought our login page (not a Zendesk account login page). They then log into their Shelterluv account and can access the help center. How can we do this?
Thanks in Advance!
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Hi Nate!
Your best bet would be to implement a Single Sign On (SSO) option for both your website and Zendesk. More information on what SSO methods are available for use with Zendesk can be found at https://support.zendesk.com/hc/en-us/articles/4408883587226-Single-sign-on-SSO-options-in-Zendesk
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