최근 검색
최근 검색 없음
Open an existing ticket form within Zendesk iOS SDK UI
2023년 10월 20일에 게시됨
Hi,
We would like to open a request form with a specific ticket_form_id within iOS SDK UI either via RequestUI.buildRequestUI OR via helpCenterUI.buildHelpCenterUI. We are not able to take user to that for within the iOS Mobile SDK.
We tried:
let requestUiConfig = RequestUiConfiguration()
requestUiConfig.ticketFormID = NSNumber(integerLiteral: 208xxxxxxxxxxx)
let requestController = RequestUi.buildRequestUi(with: [requestUiConfig])
self.present(asModalRoot: requestController)
But it only opens a simple contact screen with messaging box and NOT the actual form. I see there is a way to take user to an existing ticket OR an article as below but there is no documentation that specifies how to take user to a specific form
It should open below form but it is not showing up and instead it opens a standard blank Contact us screen with a message text box:
0
0
댓글 0개