OAuth authentication flow doesn't work on host mapped help center

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mujahed odeh

2024년 7월 03일에 게시됨

Hi,

A user is experiencing issues while integrating their Zendesk Help Center with our service. During the OAuth authentication flow, sending them to https://{subdomain}.zendesk.com/oauth/authorizations/new results in a 302 status. This causes the page to redirect twice to another login page, ultimately losing all query parameters.
 

This issue seems unique to this user, as they have their Help Center host mapped, and no other users have reported similar problems. 

Could you please assist?

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