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Using Markdown to write and edit Guide articles



2024년 7월 25일에 게시됨

Hey folks!

 

I'm just making an enquiry in regards to the current state of Markdown implementation in Zendesk Guide.

 

I've had a bit of a look through prior posts and found this one linked here that states that;

I'm happy to say that we are working on changing the technology underlying our editors in Guide and we'll add support for markdown in article editor in the future (probably next year). As you can see in the article linked by Dane, the markdown is already supported in Content Blocks and we'll keep extending it further :) 

This was posted in July of 2022, so I'm just checking to see if there's any progress in this regard. We're looking at potentially migrating our current KB which is written entirely in Markdown, and while tools exist to convert this text into HTML or Rich Text, I'd very much prefer to have a native Markdown editor to import our articles into to make the process a lot more seamless.

 

Cheers team, keep up the good work :) 


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Hey Josh,
 
Thank you for taking the time to provide us with your feedback and your questions about the update on this feature. This has been logged for our PM team to review however in order to consolidate responses and help our product teams manage communication, I am going to close this post for comment and ask that folks interested in this feature request engage with the post linked and follow for updates. I do not have any more information for you at this time but look forward to sharing updates as they are available. Thank you again!

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