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Ticket links on iPhone dont open to app anymore
2024년 9월 15일에 게시됨
Ticket ID links in an email use to open directly to the app to view the ticket. But for months it goes to a browser with the message below where I have to click another button to open to the app.
Things a bad user experience for anyone using Zendesk and needs to be fixed.
“For a better experience, view this ticket in our Zendesk Support app.”
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댓글 1개
Jhan
I took a moment to check things on my end, and it seems like everything is running smoothly here. If you're still experiencing any issues, we're eager to help you resolve them as quickly as we can! It would be wonderful if you could get in touch with us through our contact channels so we can assist you right away.
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