App authentication workflow



2025년 3월 04일에 게시됨

Hello!

 

I'm building an app to help agents write good answers (an support app).

 

I'm not sure how the authorization workflow looks like for my solution. I have two components:

1. During installation I need a refresh token/api key to migrate data daily

2. During usage (support/ticket_editor) I just need to use ZAF to get current ticket (this I have working)

 

I need a help with components 1.

As far I understand I need to:

1. Get global oauth client

2. Somehow get refresh token/api key during app installation ← I couldn't find materials covering this part

3. Store it somewhere and use when needed

 

Thanks for any advices how to solve this :)

 


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