Customize Privacy Notice in Web Widget

There's a recent enhancement to the Web Widget that allows users to display a Privacy Notice and add a single URL behind the text “Privacy Notice.” You can check out all the details here: Zendesk Support Article.

This is definitely a step in the right direction, but there are still a couple of tweaks needed before we can make use of this feature. Specifically:

• Admins currently can't customize the message text.
• Admins can only add one link. 

These make it tricky to provide all the necessary information.

Being able to add multiple links and customize the messaging would really help Admins ensure we’re sharing the right resources (like Terms of Use and Zendesk processing information). Once those options are available, we’ll be able to make this feature even more effective!