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Feedback - Chat and Messaging (Chat)
Share your feedback, ideas and experiences related to the use of chat and messaging (Chat).
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Welcome to the Product Feedback Topic for Zendesk's Chat and Messaging (Chat)!
No one knows our...2023년 9월 29일에 게시됨 · Shawna James
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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...
2023년 9월 29일에 게시됨 · Shawna James
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Hi everyone - I’m Jon Aniano, SVP of Product here at Zendesk. A few days ago, we posted an article in our Help Center ab...
2023년 3월 08일에 게시됨 · Jonathan Aniano
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Hi everyone - hoping this gets some traction as a ZD update The question I raised to ZD Support: Is it ...
2025년 2월 09일에 게시됨 · Nikki Mier
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At the moment, regardless of what agent status is used, if omnichannel routing is enabled, the conversation counter is e...
2025년 4월 01일에 게시됨 · Marius Gavril
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We are using the web widget with messaging/answer bot functionality. The color of the heading of the widget is able to b...
2022년 5월 31일에 게시됨 · Trudy Slaght
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Currently, the customer overview fields aren't translatable, which goes against the goal of having all content in our cl...
2025년 3월 31일에 게시됨 · David Rocha
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Agent's profile picture is not displayed in the emails because of the new simplified email threading. This is a real lim...
2023년 10월 19일에 게시됨 · Naghash Baghdasaryan
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Hello, I was wondering if there is a way to transfer a Messaging chat (messaging channel) from agent-1 to another agent-...
2025년 3월 28일에 게시됨 · Matthew Belles
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We are planning to onboard our chat support service on Zendesk but we hit a roadblock where we got to know that any old ...
2025년 3월 27일에 게시됨 · CX Admin
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