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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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Feature Request Summary: -Currently, there is no native metric within Zendesk Explore for tracking "Mis...

2024년 9월 02일에 게시됨 · Jahn

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In the legacy Explore dashboard, when you select “Schedule” there is an option to customize the message that is sent wit...

2025년 2월 25일에 게시됨 · LWD Support

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We're want to build up a report with information out of two different datasets. In particular we want to count incoming ...

2023년 12월 12일에 게시됨 · Jamie Berges

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Hi Team, All our internal and customer reporting is run monthly for the full range of the previous month. We also conduc...

2025년 2월 20일에 게시됨 · Melanie Hobman

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I want to preface that if there are methods to accomplish what I'm talking about, they aren't clearly documented anywher...

2025년 1월 29일에 게시됨 · Sam

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This feedback may come across as critical and abrasive. That's a reflection of the frustration I am feeling with my own ...

2025년 3월 12일에 게시됨 · Joshua Bentley

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Feature Request Summary:

Along with the roles of Admin, Agent, End User in Explore datasets,...

2022년 6월 02일에 게시됨 · Monica

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Hi Team! Not sure if this is a bug, or if i'm doing something wrong, or if it's meant to be like this for a reason, but ...

2025년 1월 06일에 게시됨 · Tim Grimshaw

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Hello, Zendesk community! Now that we’ve released the new Explore dashboard builder, we've revised our plan and put toge...

2023년 10월 19일에 게시됨 · Walter Bellante

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The current behavior when exporting a CSV from Explore creates a new row for a ticket for each value in a multi select f...

2023년 5월 23일에 게시됨 · Marcus Vickers

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