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Feedback - Ticketing system (Support)
Share your feedback, ideas and experiences related to the use of our ticketing system (Support).
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Zendesk is committed to continuously improving our ticket sharing functionality and we’d like your feedback to help guid...
2024년 12월 04일에 게시됨 · Chaitali Pathak
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Dear Customers, We are excited to launch our latest version of the updated product tray! For ease of collecting fee...
2025년 1월 17일에 게시됨 · Shawna James
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Hello Zendesk Community! As a Product Manager at Zendesk, I’m pleased to inform you that we're actively exploring new w...
2023년 11월 21일에 게시됨 · Mo Rizvi
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Welcome to the Product Feedback Topic for Zendesk's Ticketing System (Support)! No one knows our products better than ...
2023년 9월 29일에 게시됨 · Shawna James
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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...
2023년 9월 29일에 게시됨 · Shawna James
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It's great that we can have a digest of suspended tickets sent on different increments of time. But the option to have...
2025년 1월 21일에 게시됨 · Sanchez, Santiago
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We were recently told by Zendesk support that messages from no-reply email addresses will automatically suspended in Zen...
2025년 2월 28일에 게시됨 · IT
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Feature Request Summary: I would like to be able to use: Whether a ticket has an SLA setWhether a ticket has an SLA br...
2022년 6월 06일에 게시됨 · CJ Johnson
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If the tickets are put into Pending or On Hold status and a email delivery notice is triggered, is there any way to set ...
2025년 2월 26일에 게시됨 · Devo
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We've been clients for 3 years now, but we still do not have the option to edit the "Your email address" text on the def...
2017년 7월 12일에 게시됨 · Stephen Clark
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