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Hey so, I've been using the Zendesk REST API for email channels to retrieve ticket comments and it's been fairly straigh...
2025년 1월 09일에 게시됨 · Brian G
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By delete, I mean delete, not “redact”. I mean using the API to run a search that has “has_attachment:true” inclu...
2025년 1월 07일에 게시됨 · Adam Field
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Hi Community, I’m having trouble with dynamically prefilled custom fields in the Zendesk web widget. Despite following t...
2024년 12월 19일에 게시됨 · Gosia
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Hi Team,
We are trying to search user in zendesk system using user email through Zendesk API...
2022년 1월 06일에 게시됨 · Chandrajyoti Das
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Hi team, Could someone please help me figure out how to format the json to set actions (i.e., update fields) for many ma...
2024년 8월 15일에 게시됨 · Zachary Spence
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Hi everyone, I am trying to use the action "Get items" from the connector Zendesk and want to filter for our custom fiel...
2023년 9월 26일에 게시됨 · Nicolas Mohr
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Hello 1264158216949, You had provided the below comment on 10/4/2...
2023년 6월 07일에 게시됨 · Noelle Cheng
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Greetings! I have been working to understand ZIS and implement a couple of bundles and I have a few questions I can't fi...
2024년 12월 30일에 게시됨 · raven.agape
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If we have end users that can have multiple external IDs for the same email address, how do we handle that? One idea was...
2024년 12월 26일에 게시됨 · Billy Kaplan
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Hello! Is it possible to use the API to search for tickets containing one term or another? For instance, I would like to...
2024년 12월 20일에 게시됨 · Leandro Pelorosso
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