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Q&A - AI and automation
Ask your questions, engage in discussion, and find solutions related to Zendesk AI, automations, answer bot, and bot building.
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Hello, I reviewed my billing and noticed that I was charged for something I do not use nor enable: Automated Resolutions...
2025년 3월 31일에 게시됨 · John F. [Scaleflex]
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Is there an alternative way to or replace the option, "Transfer to an agent" to "Submit a request"? Currently, I have a ...
2022년 2월 24일에 게시됨 · LottieFiles
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I am writing an automation to accommodate for rate limit errors - specifically 429s. In order to do so, my error handlin...
2025년 2월 11일에 게시됨 · mfg
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Please let me know how to do settings for using Zendesk AI chatbot correctly. We applied to Zendesk and got the feature ...
2024년 5월 30일에 게시됨 · Tom
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I need help setting this up for my site. I have already created a comprehensive help centre with FAQs and answers for th...
2025년 2월 04일에 게시됨 · Jane Smith
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I'd like to scan our end users for identities that are undeliverable so that we can automate rudimentary bounce error re...
2024년 8월 02일에 게시됨 · mfg
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Hi Zendesk Family! I am using Zendesk Suite Professional Plan. I need help in implementing Zendesk Bot for Help Center A...
2024년 11월 21일에 게시됨 · Nagarjun-admin
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We are building a conversation bot which is integrated with our iOS and Android apps. For advanced functionality, such a...
2024년 11월 27일에 게시됨 · Andrew
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Hi Everyone, Im helping our CRM configuring there Conversation bot/Chat bot on Checking for agent availability. He provi...
2024년 12월 20일에 게시됨 · Angelo Medalla
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I recognize that slack side conversation are not be able to use on trigger now. I expect to be added slack side conversa...
2024년 10월 15일에 게시됨 · Tatsuro Nomura
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