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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

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The label "jira_escalated" is automatically populated when a JIRA ticket is created from Zendesk. It would be nice to re...

2019년 9월 17일에 게시됨 · Chad Burnell

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Hi team!  I'm trying to check the triggers created to assign tickets to certain agents automatically. I want to be able...

2021년 5월 21일에 게시됨 · Margarita Obrador Almodóvar

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Hi,    We have a Zendesk instance with SSO via Azure Entra Id. We are in the process of migrating all users to a new Ent...

2024년 7월 11일에 게시됨 · Anders Dahl

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Hello everyone,   I am looking for a tool to track the time of tickets. There is already time tracking, but I need to up...

2024년 10월 23일에 게시됨 · zhmark zurick

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We are currently using Monday.com as a project managing platform and sharing customer inquiries to related teams in orde...

2023년 7월 10일에 게시됨 · Ji Hyeon Park

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Our team have been using Apps: Trello so far, but we will be using Apps: Monday.com from next week.  Before we have che...

2023년 7월 10일에 게시됨 · Ari

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Is there a Zendesk Chat widget that integrates with HubSpot now? Has this been developed yet?

2021년 9월 16일에 게시됨 · Fady Azmy

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Good Day, I am attempting to create a Zendesk Community Post Published event trigger that will then send a slack message...

2024년 11월 25일에 게시됨 · Jason Stanczyk

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We have a ServiceNow Scoped application, which is installed by clients on their ServiceNow instance.   Is it possible fo...

2024년 11월 18일에 게시됨 · David Hubbard

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We are in the process of setting up automatic provisioning for users in Zendesk. using the Azure provisioning feature of...

2024년 10월 28일에 게시됨 · D.Maranya

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