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Q&A - Help center and community
Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.
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We would like to be able to add 1) formatting, 2) bullets, and 3) Hyperlinks to a ZD category or section. Is there a way...
2021년 10월 14일에 게시됨 · Mary Paez
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Hi, I'm using Zendesk Professional. We are in the process of changing products and want to develop new sections and arti...
2023년 11월 09일에 게시됨 · Elizabeth Churchill
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Hi! I am trying to figure out how to hide a specific ticket form from the submit request page. I had followed an old pos...
2024년 8월 05일에 게시됨 · Abigail Martinez
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Hi Everybody! I have a Help Center theme that was edited some time ago to hide one specific form from all users, except ...
2023년 5월 17일에 게시됨 · Damon Maranya
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Hello, I would like to make the article title a hyperlink in some instances instead of an article with clickable links. ...
2021년 8월 04일에 게시됨 · Jill Kilty Newburn
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How to build Help Center looking like ...2019년 7월 18일에 게시됨 · ju da
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Hello! Does anyone know how to format article titles and making only certain words in boldface (like the screenshot belo...
2022년 9월 16일에 게시됨 · Ria Fernandez
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Hi there, We are looking for a way to add in a ‘disclaimer’ box that only appears on a specific form. I found
2024년 12월 09일에 게시됨 · Hannah Lucid
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Is there a way to add a tool tip when a customer hovers over a particular word, phrase or image in a knowledge base arti...
2018년 10월 10일에 게시됨 · Jonathan
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Hi everyone, We’re working on our Community Page right now and getting ready to go live soon. One thing we’re a bit worr...
2024년 12월 05일에 게시됨 · Noosh
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