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User resource library

A dedicated space for our community members to share, discover, and discuss external resources related to Zendesk and the world of CX. Do you have a favorite blog post, online tutorial, or article that has helped you gain deeper insights into Zendesk? Perhaps you've stumbled upon a webinar or podcast that offered valuable tips and tricks to provide a better customer experience? This is your space to share these resources and help others in our community leverage the power of Zendesk more effectively and provide the best in class customer experience.

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To sync statuses between Jira and Zendesk, you need a third-party integration solution. I’ll show you how to implement t...

2024년 6월 06일에 게시됨 · Majid

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Hello there Zendesk Community, Welcome to our new external resources topic! As our community continues to grow, we've ...

2024년 1월 02일에 게시됨 · Brett Bowser

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There is more than one way to improve your customer service, and moving to Zendesk is one of them. And just as there’s m...

2023년 3월 08일에 게시됨 · Migration Support

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The aim of syncing Zendesk and Jira is to get both systems to share data about updates automatically. But when more than...

2025년 2월 24일에 게시됨 · Majid

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Syncing data between Zendesk and Salesforce allows organizations to unify both sales and support data without context-sw...

2024년 11월 06일에 게시됨 · Majid

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Many template-based integration tools are available to solve the needs of the most common use cases. On the other hand, ...

2024년 10월 16일에 게시됨 · Majid

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WhatsApp can be a powerful tool for any organization to stay in touch with their clients. However, many Zendesk users wi...

2022년 12월 01일에 게시됨 · WhatsApp Connector

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Hey there!   Just wanted to share the setup guide found HERE, available for eesel AI app integration, to make it easier ...

2024년 5월 31일에 게시됨 · Patrick Teen

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A Jira Zendesk integration can help teams using JSM (Jira Service Management) to connect with those using Zendesk.  To g...

2024년 4월 22일에 게시됨 · Majid

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The new search functionality is worse than before. It seems we can no longer filter articles by product. The results app...

2024년 3월 27일에 게시됨 · Judy Correia

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