Hi Zendesk Gurus,
For situations where clients did not pay maintenance or having a temporary situation that requires the agents' attention, we would like to add a popup warning message on the organization/client level. For every ticket that is opened from this organization, the agent will get this popup warning message before answering the ticket.
Is there any solution for that?
Any add-on that you can recommend on?
Por favor, entrar para comentar.