• Brett Bowser

  • 14 de junho de 2021 14:22

  Zendesk Community Manager

  Hey Isabel,

  Are you using a Lotus theme currently in your Help Center? If so, you may want to reach out to their support team so they can help point you in the right direction.

  Let me know!Hey Customer Care Team,

• Isabel Cristina dos Santos Silva

  • 14 de junho de 2021 14:36

  Hi Brett, it's a Diziana theme. Arcturus

• Brett Bowser

  • 14 de junho de 2021 14:40

  Zendesk Community Manager

  Hey Isabel,

  Thanks for the update! I would recommend reaching out to Diziana's team directly as they should be able to take a look at your theme and assist further.

  I'll leave this post open in case others ran into a similar issue with their theme and they can offer some guidance.

  Cheers!

• Ifra Saqlain

  • 17 de junho de 2021 04:33

  Community Moderator

  

  

  Hey Isabel,

  You want to add a Multilevel sidebar, that's our plugin in which you will get this given hierarchy:

  Category 1

      Section 1

             Article 1

             Article 2

            Article 3 

      Section 2

            Article 1

            Article 2

            Article 3     

   

  When you click on the category all sections would be shown of that Category and when you click on any of that section then all articles would be shown of that section, the same as you want.

  Currently, you have the Category sidebar, in this case, only shows categories in the sidebar. 

   

  Please Contact To Diziana 

   

  Thanks

  Team

   

   

• Teresa

  • 18 de maio de 2022 15:57

  I'm actually looking to do this as well, with the free Copenhagen theme. Any thoughts on how to achieve this, or can someone maybe point me in the direction of where I might find the info? Thanks!

• Dave Dyson

  • 19 de maio de 2022 02:09

  Hi Nicole,
   
  I found this method that requires HTML, CSS, and jQuery -- I haven't tried it myself, so I can't vouch for it: How to Create an Expandable Sidebar Navigation Links
   
  In order to user jQuery, you must first install it into your theme: Importing or upgrading jQuery
  
• Teresa

  • 22 de junho de 2022 15:11

  Thanks, Dave! Regrouping on this, I'm only looking to show the sections in the current category you're in on the sidebar. Can even just list them, doesn't need to be a dropdown/interactive. Now, we have agent facing categories as well as end user categories. I can't figure out how to make the connection on a section page to check the category and display those sections under it. Any thoughts? 

• Dave Dyson

  • 30 de junho de 2022 04:06

  Hi Nicole - it looks like our amazing Community Moderator Ifra Saqlain answered your question here, is that correct? How to add a list of Sections in the sidebar on a sections page?
  

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