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Zendes Chat Metric "Chat ended - Timestamp" for Explore

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Taylor Wilson

Publicado 01 de set. de 2020

Very similar to metric "Chat started - Timestamp", need the same for "Chat ended - Timestamp"

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2 comentários

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    CJ Johnson

    This would be fantastic, it's still missing. I was told by support I have to write my own custom attribute from scratch to get this figure. 

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    Jay Krishnan

    We still do not have this metric to be able to report to. More than 2 years since the first request was made for a metric which should have been there at the very beginning itself. This is a request to resolve something which should have been out of the box.

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