Feature Request: Automatically Adding Colored Notes in Articles Based on Article Keyword



Publicado 08 de jun. de 2020

Based on https://support.zendesk.com/hc/en-us/community/posts/115006874967-Automatically-Adding-Colored-Notes-in-Articles-Based-on-Article-Keyword and https://support.zendesk.com/hc/en-us/community/posts/115007818808-Add-Colored-Notes-in-Articles

Feature Request:

Automatically Adding Colored Notes in Articles Based on Article Keyword

Description/Example/Use Cases/Proof of End-Users Requesting:

https://support.zendesk.com/hc/en-us/community/posts/115006874967-Automatically-Adding-Colored-Notes-in-Articles-Based-on-Article-Keyword and https://support.zendesk.com/hc/en-us/community/posts/115007818808-Add-Colored-Notes-in-Articles

Reason for Posting:

I know that I can accomplish this by using the tip I posted. But, I really believe that this is something that should be simple and easy in the Guide Admin menu to do.
I really don’t believe that a Zendesk Admin should have to learn web design to implement this.
Also, I believe that a lot of Zendesk Admins will not realize that this is even an option.

That is why I have posted it as a feature request. 


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