Guide reformats HTML code

I am having a similar problem - I want to add the <meta name="robots" content="noindex"> to just one of my Help Center articles, but that html keeps getting stripped. Help!

Thanks Dan for reaching out. I got help from Zendesk support with this tip and that works.

What I ended up is to include the actual HTML in my style.css, like this:

.OrangeButton {
color: white;
background-color: #d86633;
cursor: pointer;
border-radius: 32px;
border: 1px solid #d86633;
padding: 8px 16px;
}
.OrangeButton:hover {color: #d86633;background-color: white;}

... and then this in my header.hbs:

<a class="OrangeButton" href="https://www.ndcsolutions.com/partner-portal ">Visit the Partner Portal</a>

...so now I am a css guru! 

Hi Niclas,

Did you include the stylesheet

<link rel="stylesheet" href="https://www.w3schools.com/w3css/4/w3.css">

If not, you will need to do this, otherwise the buttons won't be styled and then you may need to specify your own CSS for a .button class in your theme. Can you perhaps include some more info about what your code looks like now and what results you're getting?

Are there any topics about this more than this? It's not so easy to work with "Zendesk HTML" as the documentation on w3 school do not always apply, afaik.

I'm trying to make buttons...

I understand the technical reason behind the reported issue, and also kinda understand the motivation of having an homogeneous look and feel for the articles by having a unified CSS style.This may work for companies where customization is not a major concern, and where homogeneity is favored.

What I think that is a very bad idea is to limit the options. The idea of having an HTML editor parallel to a WYSIWYG one is to enable people to create their own HTML code, and parsing their input seems counter intuitive to say the least. I am not happy with the approach, as this means that the company now needs to pay two different people, one to create the web page, and another to import it in a way that is compatible with zendesk. I would kindly ask if you are planning to create an option in which the user can instruct the HTML code parser not to cut away ANY stuff from custom HTML code, so that the page is rendered as is when the article is updated.

Thanks for the help,

Juan

@Paul Toomey,

Please don't get misunderstood, I haven't done anything so nothing is going to break if you make any edits.

Thanks

thats fine for now - I will just have to keep in mind that any edits I make will break anything you have done.

I am just concerned that your WYSIWYG editor provided in the help centre is anything but that and what we see is pretty much NEVER what we end up getting on the published articles :( 

As can be seen from Juan - even if you have people creating actual HTML/CSS and the like to ensure the articles meet customer and corporate expectations/standards - they just don't end up that way online.

Thanks

Paul

Oh no, I haven't made any changes in the editor itself but I can guide you to do it if you want to.

Thanks