Web Widget Code Error 'Zendesk Web SDK: Error: Init: Visitor has been banned'

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  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Joanna,

    Troubleshooting these errors will require more information, like the subdomain and the test page where the widget is embedded where you are seeing this error. Please send that information by creating a conversation with our advocacy team and they can assist you with troubleshooting things further. 

    As it may involve account settings, it isn't something we can discuss on the public community posts. 

    Thanks,

    Ramin

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