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Is there any way to resize your ticket sidebar in your zendesk app? or how to be resizable to?

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Publicado 22 de dez. de 2021

Is there any way to resize your ticket sidebar in your zendesk app? or how to be resizable to?


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Tipene Hughes

Zendesk Developer Advocacy

Hi KD,
 
Thanks for reaching out!
 
We've recently launched brand new functionality which allows responsiveness to be implemented for Ticket Sidebar apps. Here's a link with a bit more detail:
 
https://support.zendesk.com/hc/en-us/articles/4409156018586-New-Flexible-Property-in-the-Manifest-File-for-Support-Apps-to-Denote-Responsiveness
 
I hope this helps! Feel free to reach out with any questions.
 
Tipene

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Right now is this available sir? And how to implement this into our ticket sidebar? So we can see the ticket sidebar properly. 

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Tipene Hughes

Zendesk Developer Advocacy

Yes, it is available for use now! You'll need to add the flexible property to the manifest.json file of your app. Here's a link to the documentation with examples.
Tipene

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