How many options/values can I enter in a ticket drop-down field?


1 Comentários

  • DJ Buenavista Jr.
    Zendesk Customer Care
    Hi Marco,
    Thank you for reaching out to Zendesk Support.
    In regards to your inquiry, the rate limit would be 100 requests every 1 minute using the following endpoint. 
    You need to make sure that the CSV file that you're going to upload has one row for the header and the rest are for the field values. Also, the tag value can be optional, but we recommend adding it.
    Please let us know if you have any other questions or inquiries.
    Thank you and have a wonderful day ahead!
    Kind regards, 

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