Notifying inbound callers about a known issue

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  • Amie

    Hey Jay,

    You're spot on here, you would just re-record a new version of the very first greeting which customers hear. It's hard to know which greeting in particular as we can't see your talk setup. However, it is simply a matter of re-recording a new version of a greeting, swapping it out for a period of time whilst the issue is present. 

    Hope this helps. :)

     

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