Use Markdown in the editor to create Knowledge Center / Guide Articles?
RespondidaI see about using Markdown for agents in tickets, but I really really want to be able to type my articles in mark down.
It is so much faster, and the Editor often times "auto-corrects" my inputs for things like nested bullets, paragraphs between bullets, etc.
I currently go to the code to fix these problems from there, but even the code editor often tries to "correct" my inputs.
If this is available, how do I access it?
-
@Lisa,
Markdown is not supported for Guide. I'll mark this as a feedback and bring it to the attention of our Product Managers. More information about where markdown is available can be found here Formatting text with Markdown. -
YES PLEASE ADD THIS!
-
Hi Lisa Parker,
I'm happy to say that we are working on changing the technology underlying our editors in Guide and we'll add support for markdown in article editor in the future (probably next year). As you can see in the article linked by Dane, the markdown is already supported in Content Blocks and we'll keep extending it further :)
Por favor, entrar para comentar.
3 Comentários