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Not able to authenticate zendesk chat API with basic auth



Publicado 23 de fev. de 2022

Hello,

I am trying to access Zendesk chat API with basic Auth, but it returns below error message.

I created stand-alone Chat account that wasn't created in Zendesk Support, but still I am unable to use basic Auth.

{"error": "Not Found",
    "description": "The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again."}
 
Thanks 
Rakib

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Hi Rakib,
 
I was working on your other Community post as well about getting this authorization for the Chat API. I'll go ahead and pull this into our ticket as well.
 
Best,
 
Erica - Dev Support

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