Action business rule triggers from Flow Builder choice options in Messaging chats

3 Comentários

  • Lisa Tam
    Zendesk Product Manager

    Hey William,

    Thanks for sharing your feedback. We currently have plans on the roadmap to introduce flow tagging where you can assign tags at any stage in the flow. You can then use triggers to route the end-user depending on the context. This update is currently planned for H2. 

  • James Molina

    Any update on this functionality?

  • Sia

    wonder to know the same as well ^ 


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