This is related to a closed thread: Guide reformats HTML code.
We have our css set up very intentionally with font sizes, colors and widths defined. However, when we write and publish articles using the WYGIWYG editor, Zendesk adds html code that overwrites the css. It is impossible to strip out every instance of this by hand!
Example (the rogue html code is in bold font)
<span style="font-weight: 400;">The <strong>Galaxy Cloud Environment</strong> is the virtual machine that runs your Galaxy app. It includes:</span>
Is there any way to stop these additional span styles being added to our code??
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